Thursday, 17 April 2014

Appointment Reminder Details Added to the Correspondence Module

People like to see the details. That doesn’t mean people actually read the details, but there is a sense of satisfaction knowing that IF one wants to get into the nitty gritty they can.

In that spirit we added more appointment reminder details to the Correspondence Module. The additional information includes the following:
  • Date
  • Description
    • Reminder Type (Email or Text)
    • Cell Phone Number or Email Address at the time of the reminder
    • Recipient Name
    • Recipient Identifier (HOH, or RP)
    • Date and time of the appointment
  • Patient
  • User

Why did we make this change? Curve Connex automatically sends appointment reminders to your patients via email and text. You tell Curve Connex when you want reminders to be sent and and how and then never worry about reminding patients again. With all that automation going on behind the scenes, it makes sense for you to be able to monitor this activity at your leisure.

This new information will be presented in both the main page of the Correspondence Module, as well as in the Sidekick (see images below).

In the main Correspondence page you’ll now see what reminders were sent to the 
active patient and when.

You’ll now see appointment reminder activity in the 
Sidekick, too.

Friday, 11 April 2014

Schick 33 Digital X-ray Sensor Now Compatible with Curve Imaging

Schick by Sirona’s 33 digital x-ray sensor is their newest sensor with image resolution quality that surpasses most other sensors, the company claims. It also sports the Schick interchangeable cable system. That’s all fine and well; however, we believe the most important feature of the Schick 33 is that it is now compatible with Curve’s native imaging capabilities.

Now, you can plug and play this baby and start capturing digital x-ray images to the cloud in no time at all. We took advantage of Schick 33’s ability to be used with TWAIN and have fully integrated it into our Curve Capture TWAIN solution, adding one more industry leading device to our repertoire.

We will continue to have surprises up our sleeve in the future, but for now...Enjoy!

Tuesday, 8 April 2014

Credit Cards Can Now Be Accepted For Insurance Payments

Insurance companies are now providing reimbursement by way of a prepaid credit card. In order to help facilitate this new payment system you can now record an insurance payment as a credit card payment.

Using a prepaid credit card as payment works the same as the current credit card payment types for a patient. When you make an insurance payment you will see that you now have the new option of selecting Visa, Mastercard, American Express, Discover, or CareCredit (US Only).

Customers can now properly identify how an insurance payment was made, 
including a credit card option.

Monday, 7 April 2014

Making Better Sense in the Correspondence Module

In the Correspondence Module you’ll find a log of interactions between your practice and any given patient. Previous to this upgrade, automated reminders did not display a User associated with the correspondence, because there really isn’t a user in these specific cases.

However, to be more transparent, we opted to name the User as “Curve Hero” for these specific interactions. As a result, it should be clear to you that Curve Hero initiated the interaction and not a human user, assuming all members of your team are human. Perhaps a more politically correct statement would be: “...and not a biological user.”

Curve Hero now lists itself as the User responsible for Automated reminders entries.

Friday, 4 April 2014

New Dialog For Security Codes On Credit Cards

When you encourage your patients to use our patient portal for payments, you want to know that your patients have all the information they need to make a successful transaction. For this reason, we have added some helpful information for your patients to locate their card verification number. This can be different based on the exact credit card used and can be located in different spots on the card as well. To eliminate any question about this factor of the transaction, we have added a helpful dialog to make online payments super easy.

Just click the “What is this?” link to open up more information about this feature on the credit card.

Your patients will appreciate the “What is this?” link found below the Card 
Verification Number field. When they click on this link they’ll be shown where the 
Card Verification Number can be found (see next graphic)

Tuesday, 25 March 2014

Imaging Improvements and Letter Editor Upgrade:

Released the evening of Tuesday, April 1, 2014! 

We’re always making improvements to our software, which is one of the many benefits of using web-based dental software: Constant improvements without the hassle of installing upgrades. In this case, we centered our sights on our native imaging capabilities, rolled up our sleeves and accomplished the following:

  • Ability to print a mount
  • Ability to save a modified image

Printing a Mount
With server-side printing now enabled, our customers can now print a mount. Simply right click on any mount and choose “Print Mount”. Piece of cake!

Click HERE for the Community article on Printing a Mount

20168_print mount.PNG
To print a mount, simply right-click and select “Print Mount”.

Saving a Modified Image
More benefits from server-side functionality: You can now save a modified image. So, after you’ve tweaked an image (by adjusting contrast, or brightness, or whatever), you simple right-click and then choose “Save Modified”. Another piece of cake.

Click HERE for the Community article on using Save Modified

To save an image that you have tweaked (by adjusting contrast or brightness, as an example), right
click on the image and choose “Save Modified”.

Our Built-in Letter Editor Gets Better

One of the things that our customers like about Curve Hero is how easy it is to merge letters. Look, other dental software make letter merging a nightmare—ask anybody that’s used DENTRIX and they know exactly what I mean. With Curve Hero, because the letter editor is a part of the software, merging a letter is painless.

Now, we’ve even made it better. We took a second look at the user interface and noticed that we could improve the layout and positioning of key buttons. Now, the layout is more intuitive and the interface is congruent with the Hero’s overall design.

We’re making improvements to Curve Hero nearly every other day—okay, at least once a week, but sometimes more often. Because Curve Hero is a web-based application our customers never worry about having to stop operations or work late to upgrade. All improvements, like this one, just show up and make themselves available for immediate use.

Advantage Curve!

We made improvements to the Letter Editor: The layout of key buttons is more intuitive and the design is more in line with the 
rest of Curve Hero.

Wednesday, 19 March 2014

More Logical Arrangement of Fields in the Non-Patient Contact Profile

You know, sometime when you look back on something you built earlier you occasionally see something that you know you could have done better. The perfectionists never rest and never complete anything.

We were looking at the Contact Profile for non-patients and we noticed that the grouping of the fields could be more logically placed. So, we rearranged the fields in a more logical manner. The resulting layout pays more attention to grouping the fields together with greater relevancy.
New layout of US non-patient contact profile dialog.