Tuesday, 22 April 2014

Time-Space Continuum Breakthrough: Switch Sites Without Logging Back In

To be in two places at the same time; now, wouldn’t that be something. Were humanity able to unravel the mysteries of time and space think how much more efficient we would be. The doctor: Prepping a crown in operatory one while giving little Johnny his annual check up in operatory four. The office manager: Taking a payment from Mrs. Fairbanks at the front desk while checking inventory in the back room.

To be clear--and to put you at ease--we have not solved that little puzzle, yet. We, like you, are still muddling through our short stint on Earth making do with the same space at the same time. But, we did make a little breakthrough that will make you just that much more efficient.

We understand that when needing to switch back and forth from one site to another it can be a bit trying. Having to keep logging out and logging back in can be a big time guzzler. To rectify this, we have now added the ability to switch from one site to another without having to logout and login.

If you have more than one site created for your practice, take a look at the More Menu menu. You will now see a new link that will notify you which site you are on. You will now see a section labeled Site: [Site Name].

Note the “Site:” menu option. Click
here to open a list of other 
available sites.

When you click on this new menu item, a new dialog will open allowing you to switch effortlessly from one site to another. Simply click the dropdown, choose which site you need, and click OK (see illustration below). See: Two places while sitting in the same chair--kind of.

New dialog to switch sites!

Inventory Items and Unit Estimation: Our Bad!

In our ongoing quest to provide a bug-free environment, we have patched an issue that was causing inventory items to miscalculate the units necessary to complete any charted procedure.

How did this work? Let me explain...

When an inventory item was included in a visit with another procedure in Charting, it caused the Sidekick to calculate the units necessary as NaN*, regardless of what was entered on any other procedures. When this proposed visit was then dragged onto the scheduler and the appointment was created, the appointment would default to four units. Why four units and not three? Because four is divisible by two and three is a prime number and, as all people know, prime numbers are prone to conspiracy theories (example: all UFO sightings occur on prime dates or at prime hours).

But I digress: The grand point of my note is that this error has been fixed.

Now, when you add an inventory item (which has no unit allocation) to a visit with other procedures, the proper amount of units will display in the Sidekick. When the appointment is dragged into the scheduler, Hero will create an appointment with the proper units as indicated.

Problem solved! One less thing.

* NaN, not to be confused with nan, an Indian flatbread, is short for "Not-a-Number” indicating that the value entered is not a legal number. Who’s deciding what’s a legal number as opposed to an illegal number? That would be javascript, who is both judge and executor, and in this case, because the  output really isn’t a legal number, ‘NaN’ is displayed due to an error on our part.

Thursday, 17 April 2014

Appointment Reminder Details Added to the Correspondence Module

People like to see the details. That doesn’t mean people actually read the details, but there is a sense of satisfaction knowing that IF one wants to get into the nitty gritty they can.

In that spirit we added more appointment reminder details to the Correspondence Module. The additional information includes the following:
  • Date
  • Description
    • Reminder Type (Email or Text)
    • Cell Phone Number or Email Address at the time of the reminder
    • Recipient Name
    • Recipient Identifier (HOH, or RP)
    • Date and time of the appointment
  • Patient
  • User

Why did we make this change? Curve Connex automatically sends appointment reminders to your patients via email and text. You tell Curve Connex when you want reminders to be sent and and how and then never worry about reminding patients again. With all that automation going on behind the scenes, it makes sense for you to be able to monitor this activity at your leisure.

This new information will be presented in both the main page of the Correspondence Module, as well as in the Sidekick (see images below).

In the main Correspondence page you’ll now see what reminders were sent to the 
active patient and when.

You’ll now see appointment reminder activity in the 
Sidekick, too.

Friday, 11 April 2014

Schick 33 Digital X-ray Sensor Now Compatible with Curve Imaging

Schick by Sirona’s 33 digital x-ray sensor is their newest sensor with image resolution quality that surpasses most other sensors, the company claims. It also sports the Schick interchangeable cable system. That’s all fine and well; however, we believe the most important feature of the Schick 33 is that it is now compatible with Curve’s native imaging capabilities.

Now, you can plug and play this baby and start capturing digital x-ray images to the cloud in no time at all. We took advantage of Schick 33’s ability to be used with TWAIN and have fully integrated it into our Curve Capture TWAIN solution, adding one more industry leading device to our repertoire.

We will continue to have surprises up our sleeve in the future, but for now...Enjoy!

Tuesday, 8 April 2014

Credit Cards Can Now Be Accepted For Insurance Payments

Insurance companies are now providing reimbursement by way of a prepaid credit card. In order to help facilitate this new payment system you can now record an insurance payment as a credit card payment.

Using a prepaid credit card as payment works the same as the current credit card payment types for a patient. When you make an insurance payment you will see that you now have the new option of selecting Visa, Mastercard, American Express, Discover, or CareCredit (US Only).

Customers can now properly identify how an insurance payment was made, 
including a credit card option.

Monday, 7 April 2014

Making Better Sense in the Correspondence Module

In the Correspondence Module you’ll find a log of interactions between your practice and any given patient. Previous to this upgrade, automated reminders did not display a User associated with the correspondence, because there really isn’t a user in these specific cases.

However, to be more transparent, we opted to name the User as “Curve Hero” for these specific interactions. As a result, it should be clear to you that Curve Hero initiated the interaction and not a human user, assuming all members of your team are human. Perhaps a more politically correct statement would be: “...and not a biological user.”

Curve Hero now lists itself as the User responsible for Automated reminders entries.

Friday, 4 April 2014

New Dialog For Security Codes On Credit Cards

When you encourage your patients to use our patient portal for payments, you want to know that your patients have all the information they need to make a successful transaction. For this reason, we have added some helpful information for your patients to locate their card verification number. This can be different based on the exact credit card used and can be located in different spots on the card as well. To eliminate any question about this factor of the transaction, we have added a helpful dialog to make online payments super easy.

Just click the “What is this?” link to open up more information about this feature on the credit card.

Your patients will appreciate the “What is this?” link found below the Card 
Verification Number field. When they click on this link they’ll be shown where the 
Card Verification Number can be found (see next graphic)